Masonry repair
Caps & crownsLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Gas Fireplace Repair in Tampa: What to Know First
We repair Famco gas fireplaces throughout Tampa, and most jobs are done in a single visit. Typical Famco repair work runs $175 – $475 depending on what’s failed, and you’ll get a written price before we touch anything. If you own a Famco unit that won’t light, won’t stay lit, or makes a sound it didn’t make last winter, call (850) 790-3475 and we’ll walk you through what we’re likely looking at before you even book.
This page is for Tampa homeowners with a Famco gas fireplace or gas log set. If you’re not sure which model you have, that’s fine – we’ll identify it during the first five minutes of the visit. We’re an independent Famco service provider, not an authorized dealer, which means we repair what’s broken instead of nudging you toward a replacement you don’t need.
How Famco Products Fail – and How We Fix Them
Famco makes solid direct-vent units and vent-free gas log sets, but every manufacturer has patterns. Here’s what we see across Tampa homes, model by model:
- Famco FE series (vent-free log sets): thermopile dropout on high settings. The FE models get installed in older Tampa bungalows where gas pressure fluctuates more than the unit was designed for. The pilot lights fine, the logs catch, then everything shuts off after five minutes. It’s usually a weakening thermopile plus a regulator read, not a bad gas valve. We test both before recommending a $60 part versus a $300 one.
- Famco GD series (direct-vent inserts): burner tube corrosion near the ports. Tampa’s humidity plus the salt air closer to Bayshore and Davis Islands accelerates rust on the burner ports. You’ll see lazy yellow flames where they used to be blue, or one section that won’t light at all. We pull the burner, clean the ports, and if the corrosion has eaten through, we source an OEM Famco burner or a compatible aftermarket replacement built to the same spec.
- Famco VF series (vent-free fireboxes): ODS pilot sooting above 60% humidity. The oxygen depletion sensor gets finicky in Tampa’s late summer, especially in homes running the AC hard and then firing the fireplace on the first cool evening. A little soot around the pilot assembly isn’t dangerous, but it’s a sign the ODS is working overtime. We clean the assembly and check the air shutter, and more than half the time that fixes the intermittent shutdown.
- Famco remote control systems: receiver board failure after power surges. Tampa thunderstorms are brutal on fireplace remotes. The wall switch works but the remote doesn’t, and the receiver just blinks. We keep common receiver boards in stock for Famco units, and when the OEM part is backordered, we’ll tell you the wait time honestly instead of wiring around it in a way that voids your warranty.
- Famco firebrick and log positioning: repeated pilot outages from improper media placement. We’ve seen plenty of Tampa DIY installs where the ceramic logs sit too close to the thermocouple, tripping it every few minutes. Whether it’s incorrect ember wool placement or a log that shifted, we reposition everything to Famco’s safe-clearance spec and test the full cycle three times before we call the job done.
Styles & brands we work with


Our Famco Gas Fireplace Repair Process
Here’s exactly what happens when you book a Famco repair with Hadley Chimney Tampa:
- 1
Call or book online. A live person answers 24/7. We ask what the fireplace is doing, what model you can see on the rating plate, and whether you’ve noticed any unusual smell. That tells us which parts to bring.
- 2
Tracked arrival, clean work area. Your tech is uniformed, background-checked, and you’ll get a live arrival window the day of the job. We lay down a drop cloth before anything comes off the unit.
- 3
Full diagnostic with camera inspection. We look inside the firebox with a camera, check gas pressure at the valve, test the pilot assembly, thermopile, and thermocouple, and check the venting if it’s a direct-vent model. You’ll see photos of everything we find.
- 4
Written price before any work starts. We tell you what’s broken, what it costs to fix with OEM or quality aftermarket parts, and which route makes more sense for your unit’s age. You approve the number before we pick up a tool.
- 5
The repair and full-cycle test. We make the fix, then run the fireplace through three full heat-up and cool-down cycles to confirm it’s stable. No “it should be fine now” – we watch it work.
- 6
Before-and-after photos and your 365-day guarantee. You get photo documentation of the work, a digital invoice you can pay from your phone, and a written guarantee that covers the repair for 365 days. If it fails inside that window, the second visit is free.
What Famco Gas Fireplace Repair Costs in Tampa
We quote every job with a written price before work starts, so you’ll never get a “well, actually” phone call mid-repair. Here’s what Famco work typically runs in the Tampa market:
- Diagnostic service call with camera inspection: $89 – $129, applied toward the repair if you proceed
- Pilot assembly cleaning or thermocouple replacement: $175 – $260
- Thermopile replacement: $225 – $320
- Burner cleaning and port clearing: $150 – $250
- Remote receiver board replacement: $200 – $400 depending on model and parts availability
- Gas valve replacement: $350 – $550 for most Famco units
What moves the price: model age and parts availability (some older Famco boards have long lead times), whether the unit is vent-free or direct-vent, and how much disassembly the firebox requires. Call (850) 790-3475 for an exact quote – the estimate is free, and you’ll see the number in writing before you decide anything.
See the difference
Before
After
Before
After
Before
AfterWhy Tampa Homeowners Call Hadley Chimney Tampa for Famco Work
Cory Mitchell has been running crews across Tampa long enough to recognize a Famco unit by its burner pattern before he even reads the rating plate. We know which models have factory quirks, which boards fail in Florida humidity, and when a repair makes more sense than a replacement. That experience means less billable time spent diagnosing and more honest guidance about what’s actually wrong.
We back every Famco repair with a 365-Day Done Right Promise: a written guarantee on every job and a free second visit if the repair fails within the year. We also work with the brands that complement Famco systems, including DuraFlex liners, HeatShield ceramic repair compound, and Gelco components, so if the issue turns out to be a venting problem rather than a fireplace problem, we fix that too. One tech, one call, one written price. The Relay Visibility Guarantee means live arrival tracking, before-and-after photos, and digital invoicing on every single job.
FAQs
No, using an independent Florida-licensed service provider does not void your Famco warranty, and warranty-safe repair practices are standard on every job we do. We use OEM parts where they matter most, and we document everything with photos so you have a clear paper trail if you ever need to file a manufacturer claim.
Common parts like thermocouples, thermopiles, and pilot assemblies are typically in stock or available same-week through our Tampa supply chain. Older Famco boards and burners sometimes have a 1 – 2 week lead time, and we’ll tell you the honest wait before we order anything, so you can make a decision based on real dates. Call (850) 790-3475 and we’ll check current availability for your specific model while you’re on the phone.
If the firebox is in good shape and the unit is less than roughly 15 years old, repair is almost always the better financial decision, and a $250 fix beats a $3,000 replacement every time. We’ll show you camera photos of the condition of the unit and tell you straight if we think you’d be throwing good money after bad.
That intermittent shutdown is typically a weak thermopile or a dirty pilot assembly, and it’s one of the most common Famco repairs we handle in Tampa. I’d rather show you a photo of the creosote than describe it three ways and still leave you guessing, so we’ll put the camera on the pilot assembly and you’ll see exactly what’s happening. Call (850) 790-3475 and we’ll set up a diagnostic visit.
Yes, we repair gas fireplaces and fireplaces using a range of industry brands, and we also work with DuraFlex, HeatShield, and Gelco components when a job calls for them. If you have a different brand that needs attention, call us – if it’s a gas fireplace, there’s a very good chance we can fix it.
Book Famco Gas Fireplace Repair in Tampa
If your Famco fireplace is acting up, call (850) 790-3475 for a free estimate and a straight answer about what it’ll take to fix it. We answer live, 24/7, and we’ll have a uniformed, background-checked technician on the way with a tracked arrival time. You’ll get a written price before any work starts, photos of the problem, and a 365-day guarantee on the repair. Serving homeowners throughout Tampa and nearby areas.
Written by Cory Mitchell, Owner, Hadley Chimney Tampa at Hadley Chimney Tampa, serving Tampa and nearby areas.